"This is a long overdue review. (10/13/21)I knew my 16 year old bichon frise, Baby, was getting close to the end and I didn't want for her to suffer anymore. She had had several seizures in the earlier months and a tumor on her chest that was growing uncontrollably. I knew I had to make the difficult decision that no one wants to make but kept holding off on it.I was unsure if I was making the right decision so I decided to book a quality of life appointment for Baby at Cypress Falls since my sister trusts and recommends them. (09/23/21) Dr. Halbrook came in to check Baby and let my sister and I know that she agrees with us and thinks it is time to let her rest but it was up to us to decide. She was very professional, kind and understanding.For anyone who hasn't been through this, it is a very difficult decision to make. I knew what I had to do but I was still trying to figure out if there was anything else I could do for my Baby instead of euthanasia. I ended deciding on an at-home euthanasia service but unfortunately I waited too long and Baby's tumor burst. When I called the at-home euthanasia services they had no immediate appointments available so I called Cypress Falls to see if they had anything available and they did.I'll admit I was scared of how the experience was going to be because I kept hearing that they didn't allow anyone in because of the pandemic. I expressed my concerns to Dr. Halbrook that the reason why we wanted an at-home service in the first place is because Baby means so much to the whole family and we all wanted to there with her to the end. Dr. Halbrook and staff they really went above and beyond on trying to make this experience as soothing as possible. She told us that we couldn't all go in but instead she was going to setup a spot for us out back that way we could all be together to say our goodbye.I want to say thank you to Dr. Halbrook and staff for making this experience as beautiful as this experience can possibly be. Baby's last moments were peaceful and stress-free. Thank you for caring so much!"
Alix M.
