Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

To help us stay on schedule and provide the best care to all of our patients, we kindly ask that you arrive on time for your appointment. Clients who arrive more than 5 minutes late may be subject to a fee or may need to reschedule their appointment, depending on the day’s schedule and the nature of your pet’s care.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

"My sweet boy Aussie has been through a series of unfortunate events, but everyone at Cypress Falls Animal Hospital has been by our side throughout the entire process. Over the past 2 weeks of him being in their care i've called up there countless times during the day with lots of questions and not once did they make me feel like an annoyance. They were also always able to help and assist with my questions and concerns. They are reliable, genuine and make you feel like family. Dr. Roberts is who worked on my kitty and not once did she give up on him. She genuinely cares about animals and I promise you'll be able to see that through and through from the second you meet her. She is simply the best. I am so beyond thankful for everyone at Cypress Falls Animal Hospital and feel so blessed to have found them. Thank you for being angels on earth to us!Bring your fur babies here, you won't regret it!"

Laura D.

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